Van Sales Business Development Executive – Newbury

Key purpose of the job:

  • To research your assigned area, identify contacts and develop new business opportunities.
  • To proactively approach prospect customers with a researched understanding of their business and present them with appropriate solutions based on our MAXUS products.
  • Target large scale SME/retail sales units
  • To represent the Rygor sales team in a positive, professional manner, covering the
    showroom and dealing with incoming enquires as required.
  • Establish and develop internal contacts within the Rygor group that support Sales.
  • Hold sales presentations and provide customers with information and advice on
    MAXUS light commercial vehicles, equipment, and accessories.
  • Successfully conclude sales contracts making required amendments, manage orders and
    supervise order processing.
  • Be pro-active in understanding your sales area, follow-up all contacts; process and manage
    your customer database ensuring it is up to date at all times.
  • Maintain and control the dealership database and ensure that MAXUS campaigns are
    promoted throughout the showroom and attend sales events and promotions.

Accountabilities:

  • Achieve/exceed individual sales targets
  • Update and improve product knowledge, Stay up to date with MAXUS offers
  • Be aware of our competitor’s offers, including promotional activity and products.
  • Maintain customer database, ensure customer/prospects call programme is adhered to,
    achieve prospecting targets within given territory
  • Promote the RygorMAXUS culture of quality and excellence and deliver the Rygor Group
    experience
  • Deliver first class customer service and take responsibility for the showroom
  • Inform and advise visitors on MAXUS light commercial vehicles, equipment, prices,
    conditions, technical data and other products
  • Explain differences between MAXUS light commercial vehicles and competitors’ vehicles;
    highlighting advantages
  • Organise and carry out test-drives and evaluate results
  • Compile and send out offers, be actively involved in showroom sales events
  • Foster contacts to key individuals, associations and groups in the region
  • Ensure customers are aware of and sell associated accessories
  • Explain the financing and leasing opportunities and insurances available
  • Professionally conclude sales using negotiating terms (trade-ins, type and method of
    payment, method of vehicle transfer, etc.), obtaining necessary agreements and draw up
    the sales contract
  • Offer and sell service packages
  • Record customer’s orders, prepare cost calculations and pass them on to the respective
    department
  • Checking confirmation of order and, if necessary, passing it on to the customer; recording,
    dealing with and passing on customer’s amendments (changes to vehicle type and fittings)
  • Agree processing and registration procedures with customer
  • Supervise conclusion of financing, leasing contracts, insurances and service contracts
  • Reach agreements with internal partners (Ordering, Sales Management) and external contacts (financing and leasing partners, etc.)
  • Supervise all processes up to delivery
  • Agree with customers when the vehicle is to be put at their disposal (date, delivery,
    registration, etc.), handover vehicle and organise customer introductions to the vehicle
  • Plan and carry out regular contacts with customers
  • Regularly recording customer satisfaction and initiating relevant measures

Skills & experience required for the job:

  • The RygorMAXUS Van Sales Business Development Executive has completed sales training, ideally in the light commercial vehicle industry, and has relevant work experience.
  • They must be articulate, argue logically and clearly, show they hold customers in high esteem, demonstrate they are reliable, honest and trustworthy.
  • Must understand basic sales processes – prospecting through to closing business.

Competencies required for the job:

  • Communication & Contact Behaviour
  • Smart professional .appearance / approachable manner / charisma ▪ Sociable with the ability to establish relationships
  • Structured and able to lead discussions/talks
  • Customer focused with active listening skills
  • Able to argue effectively / enthuse others Job Motivation, Willingness to Learn & Get Involved
  • Understand Importance of job and career orientated
  • Positive attitude to service industry and to the Company
  • Willingness to pass on information to others and to learn and improve ▪ Commitment / willingness to work /able to use initiative
  • Mental Agility (flexibility)
  • Creative with problem-solving ability (adapting to new situations)
  • Intellectual capacity with learning ability Independent & Systematic Action
  • Target orientation / pursuing own goals / determination
  • Organisational ability / ability to organise own work / working systematically ▪ Independence / self-responsibility and decision-making abilit
  • Co-operation and Ability to Work in a Team
  • Able to find common ground / involve others
  • Ability to handle conflict / accept criticism
  • Actively seeking to reconcile interests / seeking a consensus ▪ Tolerance and attitude to teamwor
  • Consistency
  • Credible /trustworthiness
  • Able to work Convincingly
  • Empathy, reliability, and integrity
  • Ability to handle pressure (physical and mental)
  • Methodological Abilities
  • Ability to carry out analysis of needs and requirements
  • Ability to advise others, conclude a contract / negotiate
  • Prepare and follow up customer contacts
  • Knowledge of applying sales tool(s processes, and systemic skills
  • IT Skills and Experience
  •  Excellent Microsoft Excel, Word and Presentation Tools
  • Database management packages ( preferably ADP, CRM)